If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:

1. Goods will only be accepted for return if they are dispatched within 30 days of delivery unless we have notified you otherwise.

2. The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

3. The cost of returning the item to us is your responsibility.

4. We recommend that customers return goods for refund or exchange using a trackable service.

5. Refunds will be processed within 3-5 working days of receiving your item back.

All returns to be sent to:

Body Genix Ltd
Moss Farm
Yarnfield Lane
ST15 0NF